Information on the processing of your personal data in accordance with Article 13 of the GDPR
Status of the privacy policy: 10/2025
1. General information
We are delighted that you have visited our website. Protecting your personal data is very important to us. We strictly adhere to the legal provisions of the EU General Data Protection Regulation, the Austrian Data Protection Act, and other applicable legal provisions regarding the protection, lawful handling, and confidentiality of personal data. Below, we would like to inform you about how your data is processed in connection with your visit to and use of our website.
2. Responsible party within the meaning of the GDPR/contact details
Ing. Robert Roithinger / kletterwände – Robert Roithinger e.U.
Rohrbachbergstr. 1
A-4300 St. Valentin
E-Mail-Adresse: office@therapiekletterwand.eu
Telephone: +43 (0) 7435 50242
Impressum: https://therapiekletterwand.eu/impressum/
A data protection officer pursuant to Art. 37 GDPR has not been appointed.
3. Purposes of data processing and legal bases
General website visit:
When you visit our website, we collect and store access data in log files (so-called log files or access logs) in order to ensure the long-term functionality and availability of the website. In this context, we process the following data and information:
- IP address
- Date and time of access
- Websites from which you access our site (referrer URL)
- Operating system
- Name of the Internet service provider
- Product and version information of the browser used
- Amount of data transferred, loading time
The legal basis for data processing is our legitimate interest pursuant to Art. 6 (1) (f) GDPR. This lies in ensuring the functionality, security, and accessibility of the website for all visitors, and, where applicable, in the establishment, defense, and enforcement of legal claims.
You have objected to this data processing the right to object (Right of data subjects to object to data processing in the legitimate interest pursuant to Art. 21 (1) GDPR). In this case, we will only process your data if there are compelling legitimate grounds on our part for further processing.
It is not possible to draw any direct conclusions about your identity based on this information. The data will be automatically deleted once the aforementioned purposes have been fulfilled.
Contact form:
We provide a contact form on our website to make it easy for you to get in touch with us. To use this form, please provide us with the requested information so that we can process or respond to your inquiry.
We process your personal data on the legal basis of legitimate interest pursuant to Art. 6 (1) (f) GDPR (provision of low-threshold electronic contact and communication options) and, where applicable, contract fulfillment pursuant to Art. 6 (1) (b) GDPR (contract, pre-contractual relationship). The data and information provided via the contact form will be used by us exclusively for the purpose of responding to your inquiry or contacting you. As an alternative to using the contact form, you can also contact us via the email address provided, by phone, or by post.
Gegen Datenverarbeitungen auf der Grundlage berechtigtes Interesse haben Sie the right to object (Betroffenenrecht auf Widerspruch gemäß Art 21 Abs 1 DSGVO). Wir werden diesfalls Ihre Daten nur verarbeiten, wenn zwingende schutzwürdige Gründe unsererseits für eine weitere Verarbeitung bestehen.
4. Automated decision-making and profiling
We do not use profiling measures or automated decision-making.
5. Data transfer and recipients
As a rule, we only pass on data collected on the basis of your use of our website to the extent that this is absolutely necessary to fulfill the purposes set out (operation and maintenance of the website via external service providers, data transfer to email providers for the purpose of communication). However, we may also be legally or officially obliged to pass on data to third parties (e.g., data transfer to law enforcement authorities).
When transferring data, we take care to only transfer information that is absolutely necessary and comply with data protection regulations for data transfer (e.g., strict binding instructions for processors via Art. 28 contracts, obligation to maintain secrecy and confidentiality, obligation to fully comply with a sufficient level of protection when processing personal data).
6. Data storage period
Your data will only be stored for as long as is technically and organizationally necessary to achieve the purposes set out above and to fulfill our legal obligations. We retain log file data for a period of 6 months. Where applicable, we also store your personal data for specific periods on the legal basis of legitimate interest. When determining the periods, we take care not to violate your rights and freedoms. If data storage is no longer necessary, we will delete your data immediately.
7. Rights of data subjects / Your rights to protect your personal data
You have a number of rights with regard to your personal data processed by us. You can exercise all of these rights free of charge and informally (by email, telephone, fax, or mail), if necessary after proving your identity, using the contact details provided. Your rights in detail:
Right to information: You may request information about the data we process at any time without formalities. In this case, we will inform you in writing about the data we have stored about you, the purposes for which we use it, the categories of recipients to whom we disclose it, and how long we intend to store it. We will respond to your request for information immediately, but no later than one month after receiving it.
Right to erasure: You have the right to request the deletion of your data processed by us at any time without formal notice. We will comply with this request provided that your data is no longer necessary for the purpose for which it was collected, you revoke any consent you may have given, in the event of unlawful data processing, or if the deletion is necessary to fulfill a legal obligation.
Right to rectification: If we mistakenly process incorrect or incomplete data about you, we will of course correct it. To do so, simply send us an informal request.
Right to restriction of processing: If it is not possible to delete your data or you do not wish this to be done, but you do not consent to the use of the data beyond its storage, we are obliged to restrict the further processing of your personal data at your request.
Right to data portability: Upon your informal request, we will provide you with the data we have stored about you, which we have received on the basis of a contract or your consent, free of charge in a commonly used file format. You can use this data for your own purposes and pass it on to future contractual partners. If you wish and it is technically feasible, we will also transfer your data directly to a recipient specified by you. In this case, we will inform you once the transfer has been completed. We will comply with your request immediately, at the latest within one month.
Right to revoke consent: You may revoke your consent to data processing at any time with future effect, in which case we will cease data processing. The legality of data processing carried out up to that point will not be affected by revocation of consent.
Right to object: If we process your data on the basis of our legitimate interest, you have the right to object to further processing of your data in accordance with the General Data Protection Regulation. If you exercise this right, we will no longer process your data for the purpose to which you have objected, unless there are legitimate reasons on our part for further processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.
8. Right of appeal
The EU General Data Protection Regulation and the Austrian Data Protection Act guarantee you the above rights in the area of data protection. If you believe that we have violated any of these rights, you have the option of filing a complaint with a data protection supervisory authority. The supervisory authority in Austria is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna. Claims against us to which you are entitled on the basis of other legal grounds remain unaffected.
9. Data security
We take all necessary and appropriate technical and organizational security measures to protect your personal data from loss and misuse. Your data is stored in a secure, state-of-the-art operating environment.
Access to our website is secured via HTTPS. This means that communication between your device and our servers is encrypted.
10. Miscellaneous
Our website may contain links to websites for which other organizations, institutions, or companies are responsible. Please refer to the relevant privacy policy for information on how these organizations collect and process personal data. You can recognize a redirect to another website by the fact that a new browser window/tab opens and a new address or URL is displayed.
Our website may contain pictograms/symbols for Facebook and Instagram. Clicking on the pictogram/symbol will take you to our Facebook or Instagram page. This is merely a redirect/link and not a “social media plugin.” No personal data is transmitted to Facebook/Instagram.
We expressly reserve the right to make future changes or adjustments to the privacy policy. If you have any questions or suggestions, please contact us using the contact details provided.